Frequently Asked Questions
Everything you need to know about our luxury bathrobes and apparel.
What materials are Bown of London bathrobes made from?
Our luxury bathrobes are primarily crafted from 100% high-quality Egyptian cotton, featuring high-gram weight pile to ensure maximum absorbency and a soft, plush feel against the skin.
How do I ensure I order the correct size?
We provide a comprehensive size guide on every product page. We recommend measuring your chest and desired length to compare against our metrics, as our robes are designed with a generous, comfortable fit.
Do you offer international shipping?
Yes, we ship our premium British designs worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your specific destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that personalized or monogrammed items are non-returnable unless faulty.
How should I care for my luxury cotton robe?
To maintain the softness of the fibers, we recommend machine washing at 40°C and tumble drying on a low heat setting. Avoid using fabric softeners as they can reduce the absorbency of the cotton.
Can I add custom embroidery to my order?
Yes, we offer a professional monogramming service on many of our products. You can select your preferred thread color and font style directly on the product page before adding the item to your cart.